Privacy Policy – How TwinkleTask Protects Your Information
TwinkleTask (a service of Minxen Inc, Texas) is committed to protecting your privacy. We collect only the information needed to provide our services, improve your experience, and communicate with you responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.
Contact Us
For any questions or concerns about this Privacy Policy, your personal data, or our SMS practices, you may contact us at:
Email: support@twinkletask.com
SMS-enabled line: 713-489-8195
Phone (toll-free): 877-955-5550
We respond to all privacy-related inquiries within 2–5 business days.
Reply STOP to unsubscribe or HELP for assistance.
What this policy covers
- TwinkleTask.com and related website pages
- Online forms, booking tools, and checkout pages
- SMS communications from our SMS-enabled number 713-489-8195
- Toll-free service notifications from 877-955-5550
- Email communications from TwinkleTask
- Customer service interactions
- Internal systems used to deliver holiday lighting services
This policy does not apply to third-party websites you may visit through outbound links.
Information we collect
- Name, address, phone number, email
- Contact preferences
- Uploaded photos or property visuals
- Package and enhancement selections
- SMS and email opt-in preferences
- Customer service messages or requests
Automatically collected:
- Device type, browser type, IP address
- Pages visited and user actions
- Date and time of visits
- Basic analytics data
During service:
- Satellite or aerial imagery used for measurement
- Scheduling details
- Work order notes
- Before/after installation photos (if permitted)
How we use your information
- Provide accurate quotes
- Schedule installation, service, and takedown
- Send account notifications and service updates
- Provide customer support
- Deliver weather or safety alerts
- Send promotional or seasonal offers (if opted in)
- Improve website and service quality
- Maintain service history
- Deliver SMS and email communications with your consent
Your information is used only in ways aligned with the services you request and the preferences you provide.
How we share your information
We do not sell customer information. We do not share customer data with third parties for promotional or marketing purposes.
Information is shared only when necessary to:
- Complete installation or takedown
- Fulfill operational requirements
- Comply with legal obligations
- Protect customer or employee safety
Data Sharing (Required)
- Customer data is not shared with third parties for marketing purposes.
- Mobile/SMS opt-in information is never shared with anyone under any circumstances.
Data Transfer Restrictions
We do not transfer consumer data to external organizations under any circumstances, even with customer consent.
Measures to Prevent Unauthorized Data Sharing
- Strict internal access controls
- Regular system and data audits
- Employee privacy and security training
- Encrypted data storage and secure servers
- Secure communication processes
- Procedural safeguards preventing unauthorized sharing
Messaging Terms & Conditions (Required)
By opting in, you consent to receive SMS messages from TwinkleTask (Minxen Inc) through our SMS-enabled line 713-489-8195 and service alerts from 877-955-5550.
You will receive:
- Account notifications
- Service updates
- Installation reminders
- Weather alerts
- Delivery updates
- Customer care responses
- Promotional and seasonal offers (if opted in)
Message frequency varies.
Message and data rates may apply.
Consent is not a condition of purchase.
Reply STOP to unsubscribe or HELP for assistance.
For SMS-related questions, contact our SMS-enabled number at 713-489-8195.
Information retention
We retain your information only as long as necessary to:
- Provide services
- Maintain accurate service records
- Meet legal, operational, or compliance requirements
- Retain SMS consent data as required by carriers and CTIA
Data is securely deleted or anonymized when no longer required.
How we protect your information
- Encrypted servers and secure systems
- Restricted internal access
- Routine system and security reviews
- Secure communication processes
- CTIA-compliant data procedures
- Safeguards preventing unauthorized sharing
Your rights
- Update contact information
- Change communication preferences
- Opt out of promotional emails
- Opt out of SMS anytime by replying STOP
- Request access to your data
- Request deletion of your data
To submit a request, email hello@twinkletask.com.
Contact Us (Required)
If you have any questions or concerns about this Privacy Policy, your personal data, or our SMS practices, please contact us at support@twinkletask.com or call our SMS-enabled line at 713-489-8195 or our toll-free number at 877-955-5550.
Contact
TwinkleConnect™
TwinkleChat™
Phone: 713-489-8195 (SMS-enabled) or 877-955-5550
Email: hello@twinkletask.com