TwinkleTerms – Your Guide to TwinkleTask Policies, Standards & Service Expectations
TwinkleTask (a service of Minxen Inc, Texas) is built on clarity, safety, and trust. As a seasonal service with a short operating window and weather-dependent schedules, we believe in providing simple, transparent policies that help you understand how our services work and what to expect at every step.
TwinkleTerms brings together all of our policies, standards, and legal information into one easy-to-navigate hub. Each page below explains a different part of your experience — from booking and communication to installation, safety, storage, and your rights as a customer.
OUR POLICY HUB
- Booking & Deposit Policy — How deposits work, installation scheduling, cancellations, weather adjustments, and Priority upgrade rules.
- Service Standards — How our crews work on your property with safety and professionalism.
- Home Access & Safety — Requirements for access, pets, gates, outlets, ladders, and safe conditions.
- Privacy Policy — How we collect, use, protect, and store your information, including SMS disclosures.
- Terms of Service — Your legal agreement with TwinkleTask, including liability and ownership rules.
- SMS & Email Updates — How we send messages, how to opt in/out, and how your mobile data is protected.
HOW THESE POLICIES WORK TOGETHER
- The Booking & Deposit Policy sets financial and scheduling expectations.
- The Service Standards define how crews operate on your property.
- The Home Access & Safety Policy outlines what we need for safe installation.
- The Privacy Policy protects your personal data and messaging rights.
- The Terms of Service provide the full legal framework.
- The SMS & Email Updates page details how we communicate throughout your service.
WHY WE USE THIS POLICY FRAMEWORK
- Helps manage demand during short seasonal windows
- Keeps installation times predictable
- Supports safe, clean, and professional installation practices
- Ensures clear expectations for every customer
- Protects your home and our team
- Improves communication through SMS and email updates
- Creates a smoother, more reliable holiday lighting season
Helpful internal links
- Booking & Deposit Policy
- Service Standards
- Home Access & Safety
- Privacy Policy
- Terms of Service
- SMS & Email Updates
- TwinkleTech™ Guarantee
- TwinkleTask SecureInstall™
- TwinkleTask Promise™
Contact
TwinkleConnect™
TwinkleChat™
Phone: 877-955-5550
Email: hello@twinkletask.com